District Reopening: Frequently Asked Questions

The West Genesee Central School District is committed to establishing and maintaining regular channels of communication regarding the reopening plan and process. Please see the frequently asked questions below addressing commonly asked questions from our families.

Please note that these questions will be updated regularly. If you have a general question that has not been addressed, please email publications@westgenesee.org.  If you have a more specific question regarding individual circumstances, please contact the building principal or department administrator.

Reopening Plan
Communication and Family Engagement
Health & Safety
Teaching and Learning
Special Education
Bilingual Education
Sports & Extracurricular Activities
Food Service/Nutrition
Social Emotional 

This page was last updated on 9/4/20.

Reopening Plan

Q: Is the plan described in the presentation from the Superintendent the final plan?

A: No. The NYS Education Department and Department of Health provide important guidelines. To create and update plans for reopening, NYSED states that it “… allows LEAs (Local Educational Authorities) to develop plans in their preferred format, to rapidly address changes that may be needed based on local needs, and to update their plan materials during the school year.”

Q: Who was involved in the writing of the plan?

A: Ultimately, the Superintendent of Schools is tasked with operations of a school District. Information came from many sources regarding the final plan. Sources included NYS Department of Education, NYS Department of Health, Onondaga County Health Department, and consultation with the School Medical Director and West Genesee COVID-19 Taskforce/Sub-Committees; for a list of the latter please follow this link.

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Communication and Family Engagement

Q: Who should I contact if I have questions about the District’s reopening plan or health and safety protocols?

A: Parents should contact their child’s building principal regarding the reopening plan and safety protocols in their particular building.  In addition, the District’s COVID-19 Coordinator is Deb Balcourt, Lead Nurse. Parents can contact her at 315-487-4658 or dbalcourt@westgenesee.org.

Q: Will I be notified if there is a suspected or confirmed COVID case, or quarantine, within the school community?

A: In the event that a student or staff member is sick or symptomatic, notification to potentially exposed individuals will occur pursuant to the state’s contact tracing protocols as implemented by the local health department. Notification to the wider community will occur only under the direction of local health officials.

Q: How will parents be notified if the school needs to shift to fully remote learning?

A: The District will use existing internal and external communications channels to notify staff, students, and families/caregivers about in-person, remote, and hybrid school schedules with as much advance notice as possible. This information will be shared through the District’s mass notification system (SchoolMessenger), student management system (Schooltool), and regular updates will be available on the District website. Time-sensitive and important updates may not be shared through District social media channels.

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Q: When is the first day of school?

A:  Thursday, September 10

  • All in-person K-4 students
  • Grades 5-8 students with last names starting with L-Z
  • Grades 11 and 12

Monday, September 14 

  • Grades 5-8 students with last names starting with A-K
  • Grades 9 and 10
  • All remote students

See the updated school year calendar here.

Q; What are the times for the student days by school levels for in-person/hybrid learning?

A:  That information is available from a dedicated webpage by clicking here.

Q: How are remote and/or hybrid courses designed and delivered?

A:  Teachers will collaboratively design face-to-face and remote learning lessons. The content will generally be the same across courses (secondary)/grade levels (elementary). Teachers will curate content for students to consume for direct instruction and will task students with applying their learning with instructional technology tools to demonstrate learning. Teachers will conduct synchronous meetings to help students master the content. Secondary teachers can offer “office hours” for additional support (includes Wednesday for the Hybrid students).

Q: What does a sample schedule look like for virtual learning?

A: Sample virtual schedule K-4 (Daily): Teachers will provide specific times for each grade level. The time a student is expected to spend on the chromebook will be appropriate to the age of the child.

  • 9:00 Whole group – Positivity Project, Calendar, Show and Tell
  • 10:00 ELA or Math
  • 1:00 Specials
  • 2:00 Interventions

Sample virtual schedule 5-12: Teachers will utilize a flipped class model.  Class schedules for virtual class meetings (two days a week) will be shared by the courses’ teachers. Students are expected to attend – virtually – and attendance will be taken.

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Q: How will social distancing be practiced on the bus?

A: Students will be spaced apart on the buses and regular size buses have a limit of 22 students at a time (with their masks on). Siblings/members of the same household will be seated together when appropriate.

Q: How will social distancing be practiced at the bus stop?

A: Parents will be expected to reinforce social distancing when at the bus stop. Masks should be worn when waiting at the bus stop by all parties. When feasible, parents will be encouraged to transport their children.

Q: What are the cleaning protocols for buses?

A: All school buses will be disinfected twice a day. The disinfectant that the District uses is disbursed by an electrostatic sprayer. It takes less than one minute to disinfect a full school bus. The District has five (5) sprayers and one hundred (100) school buses, therefore a full disinfection process can be accomplished in twenty minutes. This will be completed each night after the last run and each day after the morning runs. The disinfectant clings to the seats and other surfaces, like hand rails, and continues to be active for twenty-four hours.

In addition to the spraying, all handrails and sides and tops of seats, the high touch areas, will be wiped down between each portion of the morning and afternoon runs. For example, once the first run of the day morning is completed, the driver will wipe down the handrails prior to starting the second morning, if any. There are very few runs with multiple parts.

Also, on August 21, 2020, NYSDOT approved the use of hand sanitizer dispensers on School Buses. We have purchased them for every bus and they will be installed for passenger use.

Q: Will drivers be required to wear a mask while driving the school bus?

A: Yes. To ensure the health and safety of students and staff, everyone will be required to wear a mask while on the school bus. Drivers have the option to wear a face shield over their mask also.

Q: How will social distancing/mask-wearing on the school bus be enforced?

A: Students are expected to wear masks on the bus with the supervision and reminders from the drivers. We will be assigning students to a particular seat for both the a.m. and p.m. bus. Students that fail to follow driver instructions will be referred to the building principal.

Q: Will I be able to drive my student(s) to/from school instead of putting them on a bus?

A: Yes, we will be encouraging those parents who are able to drop their students to do so as we begin the school year and assess the need for transportation throughout the District. Principals will designate drop off and pick up times for their buildings.

Q: Will transport time be lengthened because of any changes necessary?

A: This will vary from route to route. We are doing our best to stay within our time frame of typical maximum ride times of less than 60 minutes for in-District programs. We do anticipate that there may be some delays in getting into or out of school lots due to increased parent traffic. There will be lengthened time for arrival and dismissal with specific times coming from the building principal.

Q: Will it be possible to ‘opt’ out of transportation so that it is easier for others who need transportation? Or If we are planning on driving our kids to school should we let somebody know so that it will free up some space on the school buses?

A:  If parents feel more comfortable transporting their own child(ren), they will have the option to opt out of District provided transportation. The District will provide parents with specific drop off and pick up times at each building to minimize conflicts with arriving school buses. Parents have confirmed their option to transport their own child(ren) in writing. Said commitment will be on a semester by semester basis during the 2020-21 school year. The District does understand that an unanticipated situation may arise following the decision to opt out of transportation. The District will make every effort to reinstate transportation for such situations. In these cases, social distancing and bus availability will be the determining factor for being added to a route.

Q: How will the procedures change with the increased number of parents driving their child to school or picking up at day’s end?

A: We will be working with our building principals in an effort to come up with plans on diverting the extra traffic we expect. As students, staff, and parents adapt to this new process, we expect that we will become more efficient.

Q: Supervision for kids who are being dropped off by the bus in the afternoon?

A: We will be following our usual practice of requiring a parent to be present when younger students arrive home in the afternoon, unless the driver has been instructed by the parent differently.

Q: Will hand sanitizer be available on the bus?

A:  Yes.  As mentioned above, on August 21, 2020 the NYSDOT approved this.  We have purchased and are installing dispensers on all school buses.

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Health & Safety

Q. Are masks required?

A: Yes. Students, staff, and visitors to our schools will be expected to wear face coverings at all times, indoors and outside, including on the school bus and in classrooms. Students will be allowed to remove face coverings during meals and for short breaks, under direction of an adult, provided they maintain appropriate social distance. Students who are unable to medically tolerate a face covering will not be required to wear one.

Q. What is an acceptable face covering?

A: Cloth face masks that cover both the nose and mouth that include, but are not limited to, homemade sewn masks, “quick cut” masks and bandannas are acceptable. Surgical masks are also acceptable. More information about masks and mask care can be found at the Centers for Disease Control website: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-to-wear-cloth-face-coverings.html.

Q. Can face shields be used in place of masks?

A: Face shields may be used by some school staff, but they are to be worn in addition to face masks, not in place of them.

Q. Will masks be provided to students and staff?

A: Face coverings and related necessary personal protective equipment (PPE) will be provided to students and staff, if needed, at no cost. Staff and students are allowed and encouraged to use their own acceptable face covering.

Q. What happens if a student refuses to wear a mask?

A: Just as any other instance in which a student refuses to follow school rules, the school will work toward compliance with the student and in communication with the parents.

Q: What are the symptoms of COVID-19

A: Current symptoms for COVID-19 are as follows:

  • Fever – 100.0 or greater;
  • Chills;
  • Cough;
  • Shortness of breath or difficulty breathing;
  • Fatigue;
  • Muscle or body aches;
  • Headache;
  • New loss of taste of smell;
  • Sore throat;
  • Congestion or runny nose;
  • Nausea or vomiting;
  • Diarrhea

These symptoms will be updated by WGCSD as information changes from local, NYS, or CDC sources.

Q: Will kids be screened every day?

A: Yes, parents will be required to perform a health screening prior to their children getting on the bus or entering any West Genesee Central School District facility.  The health screening will include a daily temperature check.

A student with a temperature of less than 100.0 F may attend school.

In addition, parents will attest that the following 4 statements are true.

In the last 14 days, my child HAS NOT:

  1. Experienced any of the following symptoms of COVID-19 (Fever – 100.0 or greater; chills; cough; shortness of breath or difficulty breathing; fatigue; muscle or body aches; headache; new loss of taste of smell; sore throat; congestion or runny nose; nausea or vomiting; diarrhea).
  2. Tested positive for COVID-19.
  3. Knowingly been in close or proximate contact with anyone who has tested positive for COVID-19 or who has had symptoms of COVID-19.
  4. Traveled internationally or from a state with widespread community transmission of COVID-19 per the New York State Travel Advisory.

Q: Will staff be screened every day?

A: Yes, all West Genesee Central School District staff members will be required to perform a health screening prior to entering any West Genesee Central School District facility. The health screening will require staff to answer the questions above.

Q: Will symptoms such as the common cold require children to remain at home or be sent home because screening symptoms for COVID-19 are similar?

A: Current guidance dictates that students exhibiting symptoms of the common cold which are a potential indicator COVID-19 (see above question for a current list of symptoms), should stay home. Parents should contact their family doctor for follow-up evaluation. However, when students are at school, we are working with our School Medical Director to allow our health offices to provide an assessment that includes a more thorough review of the health history of the particular child. Thus, there may be individual circumstances that warrant any one predetermined action. 

UPDATE: Click here for updated information (from the Notes from West Genesee Nurses dated September 4, 2020) concerning documentation needed to assist nurses and medical staff evaluating those students with chronic health conditions.

    Q: What should my child do if they feel sick during the school day? Will I be notified?

    A: If a student feels sick during the school day, they will report to the nurse’s office for evaluation and potentially be directed to a supervised isolation area prior to being picked up or otherwise sent home.

    Q: What do I do if my child is showing COVID-19 symptoms?

    A: Parents are encouraged to contact your child’s doctor if your child is showing symptoms of COVID-19. Your child should not attend school if they are displaying these symptoms.

    Q: If my child exhibits symptoms of COVID-19 or is sent home due to symptoms, how long will they need to be out of school?

    A: The District has established protocols and procedures, in consultation with the local health department(s), about the requirements for determining when individuals, particularly students, who screened positive for COVID-19 symptoms can return to the in-person learning environment at school. This protocol includes:

    1. Documentation and clearance from a health care provider to return school following an evaluation
    2.  Negative COVID-19 test result OR if on evaluation, your child’s healthcare provider provides a diagnosis of a known chronic condition with unchanged symptoms, or a confirmed acute illness (examples: laboratory confirmed flu, strep-throat) AND COVID-19 is not suspected, then a note, signed by their HCP explaining the alternate diagnosis is required before your child can return to school. In that case, they may return to school according to the usual guidelines for that diagnosis. Note: a signed note documenting unconfirmed illnesses such as viral upper respiratory illness (URI) or viral gastroenteritis will not suffice.
    3. Symptom resolution, or if COVID-19 positive, release from isolation

    The District requires that individuals who were exposed to the COVID-19 virus complete quarantine and have not developed symptoms before returning to in-person learning. The discharge of an individual from quarantine and return to school will be conducted in coordination with the local health department.

    For additional information click here for the NYSDOH COVID-19 Pre-K to Grade 12 COVID-19 Toolkit.

    Q. What is the protocol if there is a positive or suspected case of COVID-19 in the school?

    A: Positive cases of COVID-19 are communicated to Onondaga County Health Department (OCHD) directly from a lab report. The OCHD works directly with a person having a positive COVID-19 test.

    The District will provide OCHD with information relative to their investigation with a person testing positive for COVID-19 to trace all contacts of exposed individuals in accordance with protocols, training and tools provided through the New York State Contact Tracing Program.

    Confidentiality must be maintained as required by federal and state laws and regulations. School staff will not try to determine who is to be excluded from school based on contact without guidance and direction from the Onondaga County Health Departments.

    Q: What should I do if I have traveled internationally or from a state with widespread community transmission of COVID-19 per the New York State Travel Advisory in the past 14 days?

    A: Executive Order 205 requires all travelers coming from states with significant rates of COVID-19 to quarantine for a 14-day period from the time of their last contact with that state. The list of states that meet the criteria for required quarantine can be found at https://coronavirus.health.ny.gov/covid-19-travel-advisory.

    Q: My child or a member of my family is considered to be high-risk for COVID-19. What are my options?

    A: We recognize that some students and staff members are at an increased risk for severe COVID-19 illness, live with a person who is at an increased risk, or simply do not feel comfortable returning to an in-person educational environment. It is our goal that these individuals are able to safely participate in a remote learning option.

    Parents of children that are more at risk of COVID-19 should speak with their child’s doctor and/or medical professional(s) to determine the best academic and service options for their child. Staff should contact human resources if they have conditions that put them at an increased risk of COVID-19. Students who have family members who are in high-risk groups may also need to attend school remotely. If a child is unable to return to in-person instruction this fall, remote academic instruction and related services will be provided to meet the individualized education program (IEP) and/or instructional program to the greatest extent possible.

    Q: Will testing for COVID-19 be conducted at school?

    A: School Districts do not conduct tests for COVID-19. This is performed by Onondaga County Health Department.

    There may be surveillance testing available to schools in the near future. This would include a sample representation of 12 individuals (with parent permission for students) using a saliva test. As per a diagnostic test, this surveillance testing will be performed by the OCHD. More information will be available prior to testing.

    Q: Will schools be conducting contact tracing if there is a confirmed case of COVID-19?

    A: The Onondaga County Health Department will organize appropriate communication including investigation and contact tracing with persons confirmed positive for COVID-19. The school will assist and provide information to the OCHD, as requested.

    Q: What are the District’s plans for cleaning and disinfecting school buildings?

    A: The District will ensure adherence to hygiene and cleaning and disinfection requirements as advised by the CDC and DOH. Regular cleaning and disinfection of the facilities will occur, including more frequent cleaning and disinfection for high-risk and frequently touched surfaces. Cleaning and disinfection will be rigorous and ongoing and will occur at least daily, or more frequently as needed.

    Q: Will desks be sanitized after each day at school along with bathrooms?

    A: Custodial Staff shall wash the furniture with soap and water or cleaning agents and then disinfect. Furniture shall be clean before disinfecting.

    Examples of frequently touched surfaces and objects that will need routine disinfection following reopening are:

    • Tables
    • Doorknobs
    • Light switches
    • Countertops
    • Handles
    • Desks
    • Toilets
    • Faucets and sinks
    • Water fountains
    • Chairs

    Custodial Staff shall check restrooms multiple times per day. All high touch surfaces shall be wiped down with a disinfectant ie. countertops, doorknobs, light switches, handles, toilets, sinks, and faucets.

    Evening Custodians shall be cleaning and disinfecting the chairs, desks, doorknobs, light switches, and floors. They will first clean the furniture with soap and water or a cleaning agent and then disinfect.

    Q: Will students have to wear masks for outdoor recess? How will they socially distance?

    A: Students will wear masks during outdoor recess as physical distancing is not guaranteed due to student movement. Further, students’ will wash hands before and after use of playground equipment. Additionally,  there will be routine cleaning of playground equipment by District staff. Additional opportunities for movement independent of the playground equipment will be encouraged.

    Q: Will fire drills and lockdown drills still be conducted? What will be the process for maintaining social distancing?

    A: Schools must continue to conduct mandatory fire and lockdown drills according to the existing statutory schedule. Drills will be conducted in a manner that maintains social distancing at exits and gathering points outside the building, while still preparing students to respond in emergencies.

    Q: How frequently will students be directed to wash their hands? How will adults ensure it’s done properly?

    A. Students and staff should wash hands when:

    • They enter the building and each classroom
    • After using shared objects or surfaces
    • Before and after snacks and lunch
    • After using the restroom
    • After helping a student with toileting
    • After sneezing, wiping/blowing nose, or coughing into hands
    • Upon coming in from the outdoors
    • Anytime hands are visibly soiled

    Students and staff should have their own supply of tissues if feasible.

    Staff and students will be trained in the protocols expected, and staff members will continue to reinforce best practices as appropriate.

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    Teaching and Learning

    Q: What will virtual learning look like for students? Will teachers actually teach online?

    A: Online learning will have the same structure base as the last few months of school. Teachers will be utilizing the GoogleClassroom and/or Sites platform to carry out instruction. The online teaching/learning will be bolstered in comparison to what it was in the spring. There will be daily attendance and lessons and assignments to be completed, some of which will incorporate synchronous (live) teaching.

    The units that are currently being built will be organized so that they may be carried out in person or online, therefore ensuring all students are receiving similar curriculum and instruction in whichever modality they participate. As per the day-to-day strategies and adjustments the teacher might utilize and incorporate will be up to the teacher’s discretion as he/she may use their professional judgment to differentiate instruction as they work through the process.

    Click here to access the West Genesee Virtual Learning Plan.

    Q. Will everyone have access to the remote learning resources, even if they are attending some form of in-person instruction?

    A: The District has a plan for remote-only learning in the event the schools are shut down due a COVID-19 outbreak. Because of this, all students will have access to remote learning resources as needed.

    Q: Will there be grades for online learning. How will this affect students who are in honors classes?

    A: Grading will be similar to in-person instruction policies. Students opting to remain on 100% remote instruction will be responsible for all assignments and will be graded according to class expectations. All students (virtual, hybrid, or in-person) will receive traditional report cards with traditional grading.

    Q: Will there be a uniform platform for at least each school building?

    A: Google Classroom and Google Sites will be the platform used for the District.  At the K-4 levels, additional platforms will be utilized based upon the instructional level.

    Q: Will there be set times for classes daily?

    A: Yes. Students will be given a schedule to follow for their classes / class meetings.

    Q: I have had issues with internet connections.

    A: Please contact the Instructional Technology Department for assistance at 315-487-4677 or wgtechhelp@westgenesee.org.

    Q: Will my child still be able to attend their Career and Technical Education (CTE) program at BOCES?

    A: Students will still attend Career and Technical Education or other programs through BOCES. Please see the BOCES reopening plan for more information on how CTE programs will be conducted.

    Q. What is the difference between remote learning and homeschooling?

    A: Remote learning is delivered by the District for students who are enrolled in school, but are not attending in-person instruction. Instruction is provided by certified teachers in accordance with New York State Learning Standards. Parents who wish to homeschool their child must provide written notice to the District, and submit an individualized home instruction plan, as well as quarterly reports and evaluations, to the District.

    Q: Will students still take state exams (e.g., the 3-8 math and ELA assessments, Regents exams)?

    A: Any Grades 3-8 and Regents examinations required by the New York State Department of Education (NYSED) will be made available to students in the appropriate grade level. If examinations are waived, the District will communicate that information to families.

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    Special Education

    Q: How will my child’s IEP be affected by remote learning?

    A: The District will work with its committees on special education and preschool special education to ensure that students’ individualized education plans can be followed during both in-person and remote learning.

    Q: Does my child on remote instruction still get related services like OT / PT / Speech?

    A: Remote students with related services on their IEPs will receive those services remotely.

    Q: Will my child still be able to attend their special education program at BOCES?

    A: Students will still attend programs through BOCES. Please see the BOCES reopening plan for more information on how BOCES programs will be conducted.

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    Bilingual Education

    Q: How will the District provide translations of reopening information for students and families?

    A: The District will make every effort to ensure that communication to parents/legal guardians is in their preferred language and mode of communication.

    The District’s reopening plan appears on the District website and reopening updates are posted to the Reopening Updates webpage and can be translated into other languages via the G-Translate feature available on the District website.

    Q: How will instruction be provided to students who are English language learners?

    A: The District will work to identify English language learners during the first 30 days of the school year. Instruction will be provided based on each student’s measured English language proficiency level.

    Q: What do I do if I need additional support for my English language learner/multilingual learner during remote instruction? In-person instruction?

    A: If an English language learner/multilingual learner needs additional support during remote instruction or in-person instruction, please reach out to their teacher or building principal.

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    Sports & Extracurricular Activities

    Q: Will athletics, clubs, or extracurricular activities still be offered?

    A: The District is exploring the types of activities that can be conducted in a safe environment with appropriate social distancing protocols.

    We do not anticipate that in-person after school events will be available when school reopens. We will continue to reevaluate this decision based on health and safety factors from the state and county. Some clubs/events may move to a virtual format where possible.

    Interscholastic sports have been delayed by the New York State Public High School Athletic Association (NYSPHSAA) until at least Sept. 21. Additional guidance on athletic activities is forthcoming. When it becomes available, the District will communicate that information to families.

    Q: Will PE classes be held?

    A: Yes, this will occur virtually and/or in-person per the schedule of a specific level and building. See below.

    Q: What will be the conditions for Physical Education instruction?

    A:  In grades K-4 there will be in-class activities and skill building as well as virtual sessions. In grades 5-12, Physical Education will be virtual. Whenever possible, students will use outside space for physical education instruction. We will adhere to NYSDOH guidelines of maintaining 12 feet between students when engaging in physical activity. Masks will be required at all times.

    Q: What changes will be made to gym/locker usage?

    A: Students will not be using the locker rooms to change for PE classes.

    Q: Will there be sports and, if so, will spectators be allowed?

    A: This is yet to be determined following Governor Cuomo’s announcement on August 24, 2020.  Further information will be provided when available. The NYS Public High School Athletic Association is currently developing guidelines to be provided to Section III and local leagues.

    Q. Are before- and after-school programs available?

    A.  At this time, there will be no clubs or activities at the start of the school year. Some clubs and activities may start up later in the school year when permissible.

    Q: Will my child be able to travel to other schools to participate in events?

    A: The District will not be offering any events or school activities at this time that would involve students traveling to other schools. The only exception to this would be Career and Technical Education or other programs through BOCES, including special education programs/services, that are related to a students instructional program.

    When additional information relating to athletic programs becomes available, the District will communicate it to families.

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    Q. Will outside visitors be permitted into school buildings? Will outside groups still be able to use school facilities?

    A: No outside visitors or volunteers will be allowed on school campuses, except by appointment for a specific educational meeting or a medical emergency. Parents/guardians will report to the front office and not go beyond unless it is for the safety or well-being of their child. Essential visitors to facilities will be required to wear face coverings and will be restricted in their access to our school buildings.

    Q: Will there continue to be PTA/PTO meetings?

    A: The PTA/PTO(s) will continue to meet virtually. Meeting times and any information for how people can connect remotely to meetings will be provided by individual units.

    Q: Will there be plexiglass barriers at any school building locations?

    A: Plexiglass barriers will be considered for use in any areas that are permissible by the fire codes.

    Q: Will students and staff have access to hand sanitizer?

    A. Hand sanitizer will be available in all classrooms, common areas in addition to sinks with soap and water in many classrooms. Parents may opt their child out of using alcohol-based hand sanitizer while at school. To do so, please send a written notice to your child’s school by September 15, 2020.

    Q: Will students and staff have access to water fountains? How will water fountains be cleaned?

    A: The District will ensure that students and staff have access to drinking water during the school day. Water filling stations are available in each school building.  Students will be encouraged to bring in their own water bottles for personal use as needed.

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    Food Service

    Q: Will my child (ren) still be able to get lunch at the school cafeteria?

    A: The District is planning on delivering lunch to classrooms.

    Q: Will breakfast still be available to my child (ren)?

    A: Yes, we will deliver to classrooms and possibly use grab and go breakfasts from multiple kiosks at the high school and possibly middle schools.

    Q: Our family circumstances have changed since last year and I am not sure if I qualify for a free or reduced lunch. How can I find out?

    A: Please visit the website and review the information on the Food Services page.  You can access the school menus, prices, and apply for the 2020-2021 Free and Reduced Lunch program. Any family needing assistance should call 315-487-4563 or email: wgfoodservice@westgenesee.org.

    Q: What safety precautions will be in place during lunchtime?

    A: Students will be eating in their rooms. All staff involved in meal prep will be following all safety and hygeine procedures.

    Q: How will social distancing and safety procedures be maintained during lunch? What about when waiting in line?

    A. We have moved to remote pre-ordering online through Nutrislice. There will not be lunch lines. All meals will be delivered to classrooms to prevent large congregated eating locations.

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    Q: How does the District identify the accessibility students/families have to technology?

    A. We have surveyed families and will continue to assess accessibility to technology.  For anyone needing assistance, please email wgtechhelp@westgenesee.org.

    Q: What measures will be taken by the District to ensure that the population of students who are financially prohibited from access to a computer or internet are provided the same level of educational opportunities as those who do have that access?

    A: All students will be provided with a chromebook (whether they have access to one at home or not).

    Students who have chosen completely remote learning will be given a specific time to pick up their chromebooks (and other school materials, as needed) on Wednesday, September 9.

    Students attending school in-person or hybrid will receive their chromebooks on their first day of attendance.

    We are also working with a variety of mobile providers to secure hotspots/jetpacks.

    Contact wgtechhelp@westgenesee.org or visit the technology distribution information website for more information.

    Q: What supports will be in place for families who need to learn how to navigate google classroom?

    A. Instructional videos are available on the navigation of Google Classroom and other tech resources.  For more information, please visit this site for more assistance and training videos.

    Q: Will each student be assigned their own device?

    A. All students will be assigned a device for use at home and in school.

    For any family experiencing technology issues, please email wgtechhelp@westgenesee.org or call 315-487-4677.

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    Q: Who can I speak with if my child (ren) are struggling with social/emotional or mental health issues?

    A: There are several levels of staff members ready to assist with the students including school counselors, psychologists, and social workers. School counseling personnel are also available to assist with academic related concerns, as are teachers and building leaders.

    Q: With distancing, face coverings, and the health restrictions in place, how will the social needs of students be met, especially at the lower levels?

    A: Elementary, Middle, and High School faculty and staff are well-versed in their ability to manage such situations, even with distancing rules in place. However, parents, teachers, and students will have to continue to work together to determine safe practices for student interaction that can be both in person and virtual.

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    If you have any trouble accessing the PDF documents on this page, please contact the Publications Office at publications@westgenesee.org or call (315) 487-2179.